May 2017

Interview with Alberto Crespo of ATOS

Alberto Crespo recently gave an interview to the business magazine Banca15 with the title “Crossborder authentication will favor the purchase of more products”, where he highlighted the progress in the digital transformation of banks who carry out their business in Spain.


A key concept is that customers should be able to authenticate themselves and access services at any bank in the European Union.


Today the use of cross-border financial services is very limited: it is estimated that less than 3% of financial products are purchased by European citizens in a country different from their own, and less than 1% accesses domestic credit through foreign banks, but a safe cross-border electronic authentication system for these services could be a reality in the short to medium term with the support of the European Commission and through the eIDAS Regulation for the publication and cross-border recognition of electronic identification and digital trust services, that entered in force in 2014.


Through these mechanisms there will be time and cost savings, while fully complying with regulations about customer transparency and against money laundering.  Technically, the mechanisms are already functioning. The “Connecting Europe Facility” program of the European Commission allows for source code access so that the Member States can install and deploy the cross-boundary authentication mechanisms.

This will give greater legal assurance to banks, because within these trust services and authentication mechanisms there are clear rules defined in terms of liability of banks if there were any cybersecurity issues.


68% of citizens felt very concerned about identity fraud in 2015 and this is of concern to the Commission, because it affects e-commerce and the offer of online services, and therefore encourages the development of solutions such as the “LIGHTest Project”, which seeks to make available a verification system for security properties when accessing online services.


The idea is for the browser to compare the security policy of the citizen with the properties of the site they are trying to access, so it will automatically tell if it’s safe to continue. This will be achieved by publishing trust services, all of which are included in the eIDAS Regulation. In this regard, Atos will pilot this technology in Spain in collaboration with Correos.